Document type
Policy page
Audience
Platform users
Enforcement
Order record based
Support channel
Contact support
Policy details
This summary is written in plain language to help teams understand expectations before dispatch.
Safety
Follow traffic law, operate a roadworthy vehicle and never transport prohibited cargo.
Professional service
Communicate clearly, arrive prepared and protect cargo from pickup through handoff.
Evidence
Keep delivery and incident records accurate. Misleading GPS, identity or delivery information may lead to suspension.